Coronavirus/COVID-19 Information:

Family Resource & Training Center is working to provide our families and kids with additional support, resources and information. A section dedicated to COVID-19 family resources is available on our website here.

About Us

About Us. What we do.

Mission | Vision | Values


As a resource center, FRTC engages with children, families, and communities to obtain positive outcomes by:

  • Providing Support Services
  • Recruiting and developing resource families and caregivers
  • Offering comprehensive training and education
  • Supporting permanency planning for children

Through innovative programs and relationship with state welfare agencies and community partners.


To foster* Healthy families and healthy communities!

To fulfill our vision we will:

  • Encourage partnerships, collaboration, and integration of services to provide a "best-practice" service delivery system for all children and families and the people who support them.
  • Provide context related training
  • Provide a context where social work students are prepared to accept leadership positions, implement strengths-focused interventions, and collaborate with agencies and community partners in public welfare practice.









with integrity


with compassion

Our History


The Family Resource & Training Center (FRTC)was originally named the Idaho Child Welfare Research and Training Center (ICWRTC) and was initially conceived in 1993, when Eastern Washington University (EWU) partnered with the Idaho Department of Health & Welfare in the interests of creating a small, one-person office where Master of Social Work (MSW) students from the EWU School of Social Work would be able to receive real-life, first-hand field experience working with children and families.


FRTC officially opened in 1997 as a full-fledged Center offering a wide variety of child welfare services, including substance abuse training and child guardianship advocacy. After examining the Center’s needs, EWU and IDHW both agreed to enter into a partnership with state colleges and universities to recruit potential undergraduate Child Welfare Workers and partnerships were forged with Idaho State University, Lewis-Clark State College, College of Southern Idaho, North Idaho College, and Northwest Nazarene University in 2001. 


In 2002, FRTC became a partner with the Foster Parent Initiative and began involvement in foster parenting and pre-adoption work. Using the Child Welfare League of America’s PRIDE (Parent Resources for Information, Development, and Education) Resource Family Curriculum, the Center began training parents, foster parents, caregivers, social workers and many others.


In 2006, in response to both the rising number of Idaho children being placed in foster care and rising rates of Child Welfare Worker turnover, the Idaho Child Welfare Partnership between the IDHW, Casey Family Programs, EWU, and Boise State University was announced.  In an effort to develop a uniform “best practice” for child welfare work, the ICWP formally utilized the PRIDE model; FRTC subsequently became an even more significant source of PRIDE  training.  FRTC continues to provide a modified PRIDE training today.


In 2007, FRTC & IDHW collaborated to develop and implement a new program for the purpose of recruitment and retention 
called Recruitment Peer Mentoring (RPM). The program employs experienced foster parents (RPMs) to share their knowledge and experience with potential foster families. FRTC hired an RPM Coordinator in 2008 and began developing a system of processes and procedures within the Center that would strengthen the RPM program and increase its effectiveness as a foster family recruitment tool. 


In 2011 FRTC was formally contracted to conduct Family Group Decision Making meetings.  This had been a student driven project up to this point.  FRTC currently employees two full time and one part time coordinators.  They focus on family meetings, Independent Living Transition meetings and search and engagement for family members.


In 2015, FRTC was awarded the State of Washington's Recruitment and Retention Program for Regions 1 & 2 in the eastern part of the state. This contract utilizes the RPM program that was developed in Idaho.


In 2016 FRTC was awarded the Idaho Wednesday’s Child contract.  This program provides television and other media profile listings for children/youth who are legally free for adoption from foster care.  This program is a good fit with FRTC’s work towards supporting permanency for children/youth when they are unable to be reunified or placed with family.


In Spring of 2019 FRTC was charged with the Foster Care Academy training program.  This addition is in alignment of the mission and goals of the FRTC.  It also goes back to the roots of how and why the Center was formed.  As this new program moves forward for rollout June 1, 2019, we will focus on meeting the needs of new social workers through training, coaching during the first year of service and providing support throughout their career.

What We Do

Recruit Foster & Adoptive Families

Connecting those who have a heart to provide temporary care with those who are in need is called Foster Care Recruitment.

Sometimes there is a need for specialized recruitment to find adoptive families for legally free children. Check out our Idaho Wednesday's Child site to learn specifics.

Informational events, and meetings are held at various community locates in order to inform our communities about the great need for homes for those children needing them.

Engage Community & Provide Service Opportunities

Often community members are not able to foster a child in their home. However, there are lots of other things they can do. We facilitate serving and support opportunities such as providing tangible items, money, and time on various projects to promote and help the foster care community. Individuals, business and community leaders, and churches are encouraged to lend a hand. 

Train Foster Parents & Social Workers

Prior to obtaining a license to become a foster/kinship/pre-adopt parent, applicants are required to participate in the 27 hours of pre-licensing training called PRIDE.

After licensure, continued training is offered through various modalities. 

New child welfare workers are required to attend Academy training during their first 6 months of employment.

After Academy, social workers received continued training on specialized topics.

Mentor and Coach Foster Parents & Social Workers

In the state of Idaho experienced foster parents are selected to help new foster parents navigate the system, both before and after licensure. The mentor focus is to help foster parents stay resilient through their fostering career. The mentorship is broken down into 4 categories: first placement, coaching, crisis, and transition. FRTC also employs the embedded trainer model. Experienced Social Workers provide on-the-job training to new staff. This program also supports both the new and seasoned employees through training, consultation, and shadowing to enhance transfer of learning.


Foster Parent Co-Trainer


Under direction of the Lead trainer, this position provides consistent, universal training for foster/pre-adopt and adoptive parents, Idaho Department of Health and Welfare staff, and community partners. Provide Parenting Resources for Information, Development and Education (PRIDE) pre-service and core training to local participants; Support statewide standards of practice facilitate local support groups and assist with hub based Resource Family Conference. This position will employ sound assessment skills regarding training participant ability to align with the PRIDE competencies and provide feedback to participants and Idaho State licensing staff. Normal working hours are 5-9pm during the week and some Saturdays based on Statewide Training schedule. Selected candidate will be required to attend occasional Department of Health and Welfare meetings occurring M-F between 8 am-5 pm.


Foster Parent Pre-Service and Trainings

  • Coordinates PRIDE and CORE trainings and assists with TOT trainings, including all logistics: schedules, facilitates, participant registration, and refreshments.
  • Provides training/instruction of the PRIDE foster/pre-adopt per-service curriculum with other team members.
  • Manages integrity of the training within region by maintaining the original delivery model and intent of curriculum.
  • Coordinates class preparation and individual debriefing after training/class.
  • Provide written documentation assessing each family’s progress in meeting the five PRIDE Competencies and forwards debriefing notes to IDWH Regional Licensing team
  • Participates in supervision meetings and monthly conference calls.
  • Gathers standardized data and submits reports within designated timelines.

Supervision of Resource Parent Associate Trainers (RPAT’s)

  • Provide for individual and group supervisory sessions of RPAT’S
  • Provide structured RPAT feedback regarding training skills on-going and during yearly evaluations.
  • Coordinate opportunities for RPAT’s to gain new training skills either individually or as a group.

Resource Family Conference Implementation

  • Arrange for stakeholder attendance on hub-based steering committee conference calls.
  • Participate on hub-based steering committee conference calls.
  • Manage assigned hub tasks such as locate local speakers, establish potential locations, organize volunteers, coordinate local marketing, etc.
  • Attend conference and assist with set up, volunteer support, answering of participant questions, registration, and clean up.

Case Record Review

  • Attend IDHW training to become State Case Record Review certified
  • Participate in two (four day) CRR sessions within the assigned Hub.


  • Bachelor's Degree in Social Work, the Behavioral Sciences, Child Development, Education, or related field, and Master’s Degree in Social Work preferred.
  • Knowledge of working with foster care children
  • Child welfare experience
  • Understanding the responsibilities associated with child welfare services
  • Experience in training or teaching
  • Completed Training of Training or willingness to complete training within 45 days of hire.

Preferred Qualifications:

  • Licensed social worker or background in social services
  • Exhibits flexibility to work evenings and weekends.
  • Provides service by traveling as needed and requires using own car at times (mileage reimbursed).
  • Maintains a positive, helpful, constructive attitude and work relationship with supervisor, college staff, students, Department of Health and Welfare, foster parents, and the community.
Read More Connect to Apply

Recruitment Coordinator

The EWU Recruitment Coordinator is to serve as a leader to provide coordination and sustainability of the regional recruitment of Resource Families. They will have regional responsibility for the Statewide Recruitment plan, regional recruitment plan and RPM program. The EWU Recruitment Coordinator Chair will facilitate and organize the Recruitment Council.

This position will supervise non-student hourly employees statewide. Collaboration, coordination, data collection, communication and reporting will be major duties of the job.

The Family Resourch & Training Center is located in Coeur d’Alene, Idaho. This position will require the selected candidate to travel as needed to fulfill the position job duties, up to 20% of work time approximately. Travel will occur throughout the state and will include multi-day/overnight trips. Travel will be required for supervision, training purposes, and multi-day conferences. Monthly travel is required to attend meetings and/or fulfill other work related functions.

Scope of work and activities include, but are not limited to:


  • Work with Recruitment Council on regional recruitment efforts.
  • Interact with CFS workers to discuss recruitment needs and activities.
  • Cultivate community relationships to promote Resource Family recruitment and support.
  • Participate in the implementation of the statewide recruitment plan.
  • Support Regional recruitment councils.
  • Develop a regional recruitment plan incorporating the statewide plan with the State Child Welfare Agencies.
  • Organize presentations, attendance at booths for fairs, stores, targeted mailing, etc.
  • Provide ideas to and train Recruitment Council regarding recruitment strategies, processes, public speaking, and representing the Child Welfare Agencies foster care program.
  • Identify training needs and provide mentoring support to RPM.
  • Collect and disseminate data, outcomes and challenges.


  • Train and support RPMs in mentoring Resource Families.
  • Facilitate mentoring assignments and follow-up with RPMs.
  • Interact with CFS worker to discuss Resource Family mentoring needs and activities.
  • In collaboration with the State Child Welfare Agencies staff, assist with special activities such as the Resource Family Appreciation Event and the Resource Family Conference.


  • Report to the Director of Family Resource & Training Center issues, concerns and recommendations for RPM Program and Statewide Recruitment Plan.
  • Support RPMs by providing supervision; assigning activities, receiving activity reports and providing reminders for timesheets.
  • Administer RPMs employment processes to include hiring, orientations, travel and reimbursement paperwork, activity reports, and timesheets.
  • Coordinate staffing needs to ensure staffing is provided for RPM Program and troubleshoot employee performance and delivery of services.

Required Qualifications:

  1. Bachelor's Degree (any field) and a minimum of three years experience in social services.
  2. Child welfare experience, including understanding the responsibilities associated with child welfare systems.
  3. Knowledge of working with foster care children.
  4. Strong writing and verbal communication skills.
  5. Strong leadership and/or supervisory skills.
  6. Strong computer skills including programs such as Excel, Word, Outlook, Publisher, Creative Design, database, and Banner (Banner is a large multi-dimensional information system).
  7. Ability to travel as described in the Conditions of Employment, as needed, up to 20%.

Preferred Qualifications:

  • Licensed social worker.
  • At least two years supervisory experience.
  • Five or more years experience in social services.
  • Organizational leadership and/or program development experience.
Read More Connect to Apply

Recruiter Peer Mentor


The basic function is to provide recruitment activities and mentoring support to resource families for the State of Idaho.


Experienced Foster Parents are hired to provide knowledge and expertise specific to the resource family role within the Idaho child welfare system. Resource family roles include foster, adoptive, kinship, treatment families and/or respite care providers. In coordination with regional committees and directed by the Recruitment Chair, the RPM Mentor Trainer will provide general, targeted, and specific recruitment support activities within their region and train current and prospective resource families about the foster care system and how to provide better care for foster children.


  • Coordinate and implement recruitment events and activities as assigned by the Recruitment Chair.
  • Engage initial conversations with resource families to answer questions about the foster care system.
  • Distribute recruitment marketing materials. Conduct follow up phone calls to prospective resource families.
  • Travel to various areas of the region to provide recruitment activity support and train resource families.
  • Provide presentations to the public about becoming a resource family and how the foster care system supports children and families.
  • Give orientations to prospective families on how to become a resource family.
  • Conduct one-on-one mentoring support by phone or personal contact that will train and teach current and prospective resource families how to provide better care for foster children, be a professional team member, and to navigate the foster care system as assigned by the Recruitment Chair.


  • Capability to quickly understand new information and situations;
  • Ability to work independently and collaboratively, problem solve, resolve issues, and use creativity to improve relationships and the program;
  • Willingness and ability to follow direction and implement assigned activities with ability to track, report, and communicate activity outcomes to Recruitment Chair;
  • Public speaking and presentation skills;
  • Good listener and ability to identify resource family needs and connect them to community resources;
  • Extensive knowledge and experience working with the foster care system including teaching and training the five competency areas: Protecting and nurturing children; meeting children’s developmental needs and addressing developmental delays; supporting relationships between children and their families; connecting children to safe, nurturing relationships intended to last a lifetime; and working as a member of a professional team;
  • According to program guidelines, generate appropriate documentation for payment;
  • Insure compliance with established policies and procedures;
  • Complete Module 1 RPM Employee Training, Module 2 Inquiry Training and complete PRIDE Train the Trainer (TOT);
  • Must have 1 year experience as a foster, adoptive, or kinship parent.
Read More Connect to Apply